How to Vacuum Your Rug
The use of a high power suction and beater bar vacuums are not to be used on an area rug. Avoid vacuming the edges of the rug so you are not damaging the edge yarns of the rug.
How to Clean Your Rug
Clean spills immediately. Once a stain is set, it becomes much more difficult to clean. Never rub a spill, as this forces the spill deeper into the rug. Instead, blot the stain with a clean white cloth. For wool rugs, use lukewarm water to remove any residual stain, as wool is more prone to bleeding and staining than synthetic fibers. Always use clean water to remove any residual cleaner, and dry towels to absorb any remaining moisture.
Sprouts and Rouge Fibers
Occasionally there may be tufts or fibers that were not fully removed during the manufacturing process. If you see a strand or two of uneven fibers simply take a scissors and cut it flush with the existing pile of the rug. This will not damage the rug or hinder the lifespan of your new area rug. Certain rug making processes are more prone to sprouts and can occur during normal wear found in a busy household.
How to fix curled end of my rug.
Many rugs are rolled in a warehouse prior to shipment for months. Over time they can develop memory from being rolled that upon installing can make the edges or ends curl. This is very common, especially on thinner rugs and is easily fixed. We suggest using the reverse roll method. This method is best deployed by rolling the effected areas in the opposite direction of the curl. If your edges are more stubborn and maintain their curl even after reverse rolling, we suggest apply weight to the effected area for a few hours.
How to address rolls, folds or creases in my rug.
If after unrolling your rug you find that there are folds, high points or creases we suggest applying weight to these areas in an effort to flatten them back to their intended look. Most times these initial imperfections are caused from being stored in a warehouse prior to shipping. More stubborn issues may take a few days to fully dissipate and this issue tends to be more prevalent on thinner pile rugs.